SUMMARY
LOCATION: Riyadh, Saudi Arabia
VERTICAL: Residential Resort
OBJECTIVES:
- Implement an automated access system for residents, guests, dependents, pets, and vehicles.
- Streamline the entry/exit management process.
- Improve customer satisfaction by offering a seamless resident experience.
- Centralize and automate the approval process for administration.
PROJECT BACKGROUND
Antara Living is a high-end residential resort in Riyadh, offering a premium living experience to its residents. However, they were struggling with an outdated access control system that created inefficiencies in the entry and exit processes for residents, guests, vehicles, and other dependents. The resort management approached Jadwa to help solve these issues and improve the overall resident experience.
EQUIPMENT & SOFTWARE USED
- ANPR (Automatic Number Plate Recognition) Cameras – Integration
- Road Blockers – Integration
- Custom Web Portal and Mobile Application – In-House Development
- Admin Portal for real-time monitoring and approval – In-House Development
- Analytical Dashboard for reporting – In-House Development
OBJECTIVES
Antara Living needed to upgrade their outdated systems to an automated, secure, and scalable solution. The goals were:
- To provide a modernized, user-friendly access control system.
- To enable real-time approvals for entry by the administration.
- To integrate hardware for security, including ANPR cameras and road blockers.
- To offer a centralized, real-time reporting system through an analytical dashboard.
SOLUTION
Jadwa worked with Antara Living to design and implement a complete automated access control solution. The solution included the following:
- Web Portal & Mobile Application: Developed specifically for Antara residents and guests to submit personal, vehicle, pet, and dependent information. Residents could easily request access, which would be processed in real time.
- Admin Portal: A centralized platform was built for the administration to monitor, approve, or deny access requests. The system was designed to synchronize in real time with the hardware components, ensuring smooth and quick entry processes.
- Hardware Integration: The solution also integrated physical security systems such as ANPR cameras for automatic vehicle identification and road blockers to regulate access based on approvals.
- Real-Time Data Reporting: An analytical dashboard provided Antara management with detailed, real-time insights into all activities, including resident access requests, guest entry, and vehicle movement. This allowed for improved decision-making and monitoring.
EQUIPMENT & SOFTWARE USED
- ANPR Cameras: For automatic vehicle recognition.
- Road Blockers: Integrated with the system for secure entry/exit management.
- Custom Software: Including a web portal, mobile application, and an admin platform for real-time access control.
- Analytical Dashboard: Offering real-time reporting and insights for resort management.
OUTCOMES
The solution delivered by Jadwa successfully addressed all of Antara Living’s pain points. The outcomes include:
- Improved Efficiency: Staff productivity improved as manual processes were replaced with automated, real-time entry approvals.
- Increased Customer Satisfaction: Residents enjoyed a smoother, more efficient entry/exit process, with easy access via the web and mobile platforms.
- Enhanced Security: With ANPR cameras and road blockers, Antara improved the overall security and monitoring of the resort, minimizing unauthorized access.
- Centralized Data Management: All access data was centralized, allowing resort management to track and analyze entry/exit trends and make informed decisions.
CONCLUSION
Jadwa’s solution modernized Antara Living’s entry and exit management, creating a seamless and automated process that enhanced both operational efficiency and resident satisfaction. By integrating advanced hardware with a customized software platform, Antara now offers a secure and sophisticated living experience that aligns with their high hospitality standards.