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Optimize and extend the life of your business solutions

End-to-end management, from operational and preventive maintenance to performance management, ensuring reliable network uptime and peak performance.

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With 15+ years of experience, we realised the common concerns for our customers when they started their journey.

Why you need Managed Services and Maintenance ?

As technology grows, businesses must ensure the longevity and reliability of their systems. Our Managed Services and Maintenance ensure your investments perform at their best, helping to reduce downtime, boost efficiency, and extend the life of your infrastructure.

By leveraging our regional expertise, we provide proactive support to keep your systems running smoothly, so you can focus on what matters most—growing your business.

Overview

Comprehensive Solutions for Seamless Operations

Businesses must plan for the ongoing growth of technology in order to secure the long-term viability of their investments. Jadwa offers managed services and maintenance services that are developed to help business extends the life of your solutions while also boosting their performance. We provide end-to-end management of active and passive managed services, leveraging our regional experience and best practices from across our footprint, to ensure high quality network and reliable network uptime, allowing our customers to focus on their main business.

For example, we provide operational maintenance, preventive or corrective maintenance, performance management and managed services.

Automation Projects
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Successfully Realized

Experts
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From Different feilds of study

Our expertise

Leveraging Experience to Drive Performance

Annual Preventive Maintenance

Annual prevention maintenance is system designed to provide long lifespan for operating equipment. Regular maintenance can be done by the facility staff according to the manufacturer manual in periodic phases. However, we have deep experience in providing our clients with scheduled prevention maintenance and routine practice allow them to focus more on the operation and productivity.

Our main goals are to ensure peak efficiency operation and reduce the possibility of unexpected failure in the facility.

Guaranteed Service Level Agreement (SLA)

Guaranteed service level agreements are an essential elements for organizations because it allows service providers to manage customer expectations.

We are here in Jadwa ensure to provide the clints with policies and judgments criteria of the service level to coordinate the end-to-end performance and sort the penalties that will be applied upon not achieving the agreed-on services.

Remote System Backups Maintenance

With the high dependance of companies on data storage, remote backup is becoming more essential for storing and recovering vital information. With the advanced level of experience, we construct remote backup systems for business by enabling automated data transfer that occurs across the network (cloud backup).

This system is a part of organization data protection that ensures the operation continuity under the circumstances of damaged or lost databases.

Resident Engineers

Jadwa has high level trained resident engineers whose have been working in many projects that involve managing construction staff (communicate with teams), obtaining materials (calculate cost and assure availability of supplies), coordinating and implementing construction (create and distribute schedules and tasks).

We have been involved in projects related to constructing buildings, bridges, highways, and ensure all building codes and regulations are met on both sites or offices.

24/7 Help Desk Support

Help desk essential rule is to provide technical assistant and support to the user in any issues related to hardware, software or network. Jadwa is there to provide expert assistance with technical issues and to analyze errors impacting devices or systems within a predetermined response time.

This gives you access to the customer’s system and allows you to do advanced diagnostics as well as see how error statuses are progressing.

Benefits

Why choose us for your Operation & Maintenance Managed Service?

You are guaranteed to have your idea turned into reality

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Expertise and Innovation

With years of experience and cutting-edge technology, we deliver tailored solutions that meet your unique needs, ensuring smarter, more efficient spaces.

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End-to-End Solutions

From design and installation to maintenance and upgrades, we provide comprehensive, hassle-free services that guarantee seamless integration and optimal performance.

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Quality and Sustainability

We prioritize energy efficiency, reliability, and sustainable practices, helping you reduce operational costs while creating environmentally responsible buildings.

BUILDING AUTOMATION CASE STUDIES

Client idea's to excellent result!

tatweer

Tatweer Holding, Riyadh, KSA

Ensure seamless functionality of Network infrastructure & more

Find out More
ministryimage

Infrastructure Development & Monitoring

For Ministry of Human Resources and Social Development

Find out More
Antra Case Study

Antara Living, Riyadh

Automated access system, entry/exit management process & more

Find out More
Kondom Center

Kingdom Centre, Riyadh

Modernize the outdated system, reconfiguring the system

Find out More
Frequently Asked Questions

Our services include end-to-end management such as operational maintenance, preventive or corrective maintenance, performance monitoring, and network management to ensure seamless performance and high uptime.

Managed services optimize your network’s performance, reduce downtime, and extend the lifespan of your infrastructure, ultimately helping you focus on your core business activities.

Preventive maintenance involves regular check-ups and updates to your systems, identifying potential issues before they cause disruptions and ensuring consistent, reliable performance.

Yes, we provide round-the-clock support to handle any issues that may arise, ensuring continuous operations and quick resolution of any problems.

We monitor and optimize your system’s performance to ensure it runs efficiently, making adjustments to improve speed, reliability, and overall user experience.

Active managed services involve real-time monitoring and intervention, while passive services focus on periodic maintenance and performance checks to ensure long-term system health.

Absolutely! Our managed services are tailored to meet the specific requirements of your business, ensuring that the solutions we provide fit perfectly with your operational goals.

We regularly assess system performance, and our proactive approach ensures that any issues are identified and addressed before they impact your operations. If problems arise, we’re here to resolve them quickly.

If you don’t find your answer, feel free to give us a call or drop us a note